IT Support – How it works

No matter how big or small your IT problems are, we have you covered.

If you are thinking about outsourcing your IT management, or just unsatisfied with the level of service you’re currently getting, then look no further as you’ll be in great hands with TruOFFICE.

We don’t believe in inexperienced 1st line junior technicians slowing down your resolution time. When you sign up with us you get an experienced IT Manager who takes the time to understand your business and provide you with fast, efficient IT solutions with no techno-speak, just plain English. In addition, we can recommend a range of suitable solutions to improve your business and help keep your technology one step ahead of the competition.

Here’s what you get from us:

• No long contracts: Pay month-to-month for what you want us to support
• Flexibility: Increase/decrease your supported devices as required
• Anti-virus/anti-malware software included
• Email filtering before it gets to your network included (where applicable)
• Instant remote support via our agent – no more repeated downloading of remote control applications