Tempted to test new features before everyone else? DON’T BE!

Tempted to test new features before everyone else? DON’T BE!

Ever been tempted to download the beta version of your favourite app, ready to test out all the cool new features before everyone else?

STOP!!

The FBI has some news that might just make you think twice.

Cyber criminals have come up with a brand new trick to lure us into their lair. They’re hiding malicious code in fake beta versions of popular apps, turning unsuspecting people’s smartphones into their personal piggy banks.

Now, don’t get us wrong, we love innovation as much as the next team of tech enthusiasts. But whilst beta versions have a certain allure, they haven’t gone through the rigorous security checks that apps in the official app stores must pass.

Criminals send fake emails pretending to be the developers of popular apps, offering early access to new beta versions.

But of course they’re fake too. Once installed, they can do all sorts of bad things, including accessing data from your finance apps and even taking over your phone.

If your staff download them onto company devices, could your business be compromised?

There’s a moral to our story. And it’s a simple one: Patience is a virtue.

Hold off on downloading beta versions of apps. Wait until they’re stable and officially released in app stores. Good things come to those who wait, and that includes secure apps.

If you have downloaded beta versions in the past, keep an eye out for red flags like faster battery drain, poor performance, persistent pop-up ads, and apps asking for unnecessary permissions.

In this digital age, we must be as smart and savvy as the technology we use. So, before you hit download, take a moment to think: is this app worth the risk?

Train your staff to think the same way. And if you do give them business phones, consider a Mobile Device Management solution to control what they can do with them.

We can help keep all your devices better protected. Get in touch.

Microsoft and Samsung team up to boost work phone security

Microsoft and Samsung team up to boost work phone security

You’ve checked your pockets, your bag, under cushions… and then it hits you. You left your work phone on the table at the coffee shop.

You panic.

It’s not the device itself that’s got you worried, but all the sensitive business information stored on it. If that mobile ends up in the wrong hands, you’re facing a nightmare.

But that worry could be over. Microsoft and Samsung are joining forces to make your work phones safer. This month, they’re launching a groundbreaking solution to help protect anyone who uses a Samsung Galaxy device in the workplace.

How?

With something called on-device attestation. It lets companies see if mobile devices have been compromised, even at their deepest components. Think of it as a security guard for your phone.

Samsung brings its software and hardware innovations to the table, whilst Microsoft provides its endpoint management expertise.

And whilst other device attestation tools require a network connection and access to cloud services, this solution works reliably regardless of network connectivity or device ownership model.

This solution will be released alongside Microsoft Intune (previously known as Windows Intune), a unified endpoint management service for both corporate devices and BYOD (Bring Your Own Device). And it will be available to select Samsung Galaxy smartphones and tablets, especially those “Secured by Knox”.

So, whether you’re working from the office, a busy coffee shop, or a remote cabin in the woods, you can rest assured your device is safe.

In business, your phone is more than just a communication device. It’s a vault of sensitive (and valuable) information. And with Microsoft and Samsung on the case, that vault just got a lot safer.

If we can help you keep any of your devices more secure, get in touch.

Google Calendar has a great update for hybrid workers

Google Calendar has a great update for hybrid workers

Have you heard about the latest productivity update from our friends at Google?

They’ve just added a little feature to Google Calendar that could make your life a whole lot easier – especially if you’re a hybrid worker.

Remember back in 2021 when they first introduced the option to share your working location with your colleagues? They’ve taken it up a notch.

Now, you can set up multiple locations for any given day on your calendar. So whether you’re splitting your time between the office and home, or out and about as a mobile worker, Google’s got you covered.

Picture this: you’re only in the office for half a day before you head off to a client meeting. With this new feature, your colleagues will know exactly when and where to find you.

Google is all about helping us work smarter, not harder. They know that heaps of us are still working remotely, or juggling a mix of office and remote work. This update is specially designed for hybrid workers.

It’s only available to those with a Workspace account, including:

  • Google Workspace Business Standard/Plus
  • Enterprise Standard/Plus
  • Education Fundamentals/Standard/Plus
  • The Teaching and Learning Upgrade
  • Nonprofits

Unfortunately, personal accounts won’t have access just yet.

The working location feature will be switched on by default. But if you prefer that your colleagues can’t find you (we’re not judging… we all get distracted at work) you can easily disable it.

If we can help you get the most out of everyday applications like calendars and email, get in touch.

3 ways AI makes almost any business task easier

3 ways AI makes almost any business task easier

In the fast evolving world of technology, business owners and managers like you are always on the lookout for the next big thing to give them a competitive edge.

Have you considered how AI tools might be able to help?

ChatGPT – or Generative Pretrained Transformer, if you want to get technical – has been making big waves all year. It’s an AI model developed by OpenAI that’s designed to generate human-like text based on the prompts it’s given. Think of it like having a professional writer at your beck and call, ready to generate content, answer queries, or even draft emails whenever you need.

Lots of other AI models have also been released, including one from Google called Bard. Unlike ChatGPT, Bard can browse the web for its answers (you can do this in ChatGPT, but you must be a paying Plus subscriber and have switched on web browsing in the settings).

Some businesses are already using AI tools, mainly for customer service and content creation. That’s like buying a Ferrari just to drive to the supermarket. They can do so much more!

Here are three of the other ways an AI tool can turbocharge your business…

  1. Stay ahead with trend detection: Remember the feeling when you realised too late that the last ‘big thing’ could’ve been a gold mine? With an AI tool, you’ll be the one setting the trends, not following them. Simply ask it to “Provide a short analysis of the latest [insert your industry] trends”, and you’re armed with powerful knowledge.
  • Enhance productivity with keystone habits: Increased productivity is the holy grail for any business owner. With an AI tool, you can tap into cutting-edge research to supercharge your work habits. Just ask for the “top 5 latest ways to [improve a specific area]”. We bet you spot a new idea you’d never thought of.
  • Make better decisions with summaries of complex events: Ask your tool to explain [something complex] to a 12 year old… that’s a clever way to get a summary anyone can understand.

ChatGPT, Bard and all the others are more than just AI writing assistants… they’re your secret weapon in the business world. It’s time to stop using your Ferrari just for the supermarket run and start taking it for a real spin.

If we can help you use AI more in your business, get in touch.

Scary stat: 87% of businesses hit by this in the last year

Scary stat: 87% of businesses hit by this in the last year

You may think that cyber attacks only happen to large corporations. But unfortunately, that’s not the case.

According to a recent report, almost two-thirds of small and medium-sized businesses (SMBs) suffered at least one cyber attack over the past year. That’s a staggering number, and it should serve as a wake-up call for businesses everywhere.

But it gets worse.

More and more businesses are also experiencing repeat attacks, with 87% reporting at least two successful attacks over the past year. And on average, a company suffers almost five successful cyber incidents.

Terrifying.

The question is, why are these attacks happening, and what can you do to prevent them?

The most common types of cyber attack that businesses face are malware and ransomware.

Malware is malicious software. It invades your system and can cause all sorts of problems, from slowing down your operations to stealing your data.

Ransomware is even more dangerous as it encrypts your data, making it impossible for you to access it unless you pay a ransom fee. This can be devastating for any business and can lead to significant losses and downtime.

What factors are contributing to more successful attacks?

One reason is the rise in BYOD (Bring Your Own Device). This means employees using their personal devices to access company information, which can be risky.

Another factor is the explosion of productivity apps, which can create security vulnerabilities if not properly secured.

Finally, the number of devices we’re using now means there are more entry points for cyber criminals to exploit.

The good news is that there are steps you can take to protect your business. Here are five solid security steps you can take.

  1. Use strong passwords: Passwords are your first line of defence, so make sure they’re strong and unique. Better yet, use a password manager that can create and remember randomly generated passwords
  2. Keep software up to date: Software updates often contain security fixes, so make sure you’re always running the latest version. This applies to both your operating system and all applications you use
  3. Train your staff: Educate your employees on how to identify phishing emails and other scams. You can also run regular security awareness training sessions to keep everyone up to date
  4. Backup your data: Doing this means if you do suffer a cyber attack, you can restore your systems quickly and with less disruption
  5. Use antivirus software: This can help protect your systems from malware and other threats. Make sure you’re running a reputable and up-to-date solution

Remember, prevention is always better than cure. Take action today to help you stay protected.

And if that seems like a lot of extra work, let us help. Get in touch today.

This is the latest trend in phishing attacks

This is the latest trend in phishing attacks

Have you heard the saying, “A picture is worth a thousand words”? It seems cyber criminals have too, and they’re using it to their advantage.

In a new twist on phishing campaigns, cyber criminals are luring victims to click on images rather than downloading malicious files or clicking suspicious links.

Let’s dive into the warning signs, so you can keep your business safe from these sneaky attacks.

First things first, what’s the big deal about clicking on an image? It might be promoting a killer deal or one time offer.

But when you click on the image, you don’t go to the real website. Instead it’s a fake site designed to steal your personal information.

Imagine being lured in by a cute cat photo only to find out that Mr. Whiskers was actually a wolf in sheep’s clothing! Not so cute anymore, right?

So, how can you tell if an image is part of a phishing campaign? Here are some warning signs to look out for:

  • Unexpected emails: Did you receive an email from someone you don’t know or weren’t expecting? Be cautious! It’s like accepting sweets from a stranger – you never know what you’re getting yourself into.
  • Too good to be true: If an email promises you a free holiday or a million pounds just for clicking on an image, remember the golden rule: if it sounds too good to be true, it probably is.
  • Spelling and grammar mistakes: We all make typos, but if an email is riddled with errors, it could be a sign that something is going on.
  • Mismatched logos or branding: If an email claims to be from a reputable company but the logo or branding doesn’t match up, assume it’s a scam

Now that you know what to look for, let’s talk about how to protect your business from these image-based phishing attacks:

  1. Educate your employees: Knowledge is power! Make sure your team is aware of the latest phishing tactics and knows how to spot the warning signs.
  • Keep software up-to-date: Just like you wouldn’t drive a car with bald tyres, don’t let your software become outdated. Regular updates help patch security vulnerabilities that cyber criminals might exploit.
  • Use strong passwords: It might be tempting to use “password123” for all your accounts, but resist the urge! A strong, unique password for each account can help prevent unauthorised access. Using a password manager is even better.
  • Enable multi-factor authentication (MFA): MFA adds an extra layer of security by requiring people to verify their identity through another method, such as a text message or fingerprint scan.
  • Backup your data: In case disaster strikes, make sure you have a backup of all your files. That way, you won’t be left high and dry if your data is compromised.

Whilst cyber criminals are getting smarter and smarter with their tactics, there’s no need to panic. By being aware of the warning signs and taking proactive steps to protect your business, you can stay one step ahead of these digital tricksters.

Remember, not all that glitters is gold – or in this case, not every cute cat picture is just a cute cat picture. Stay vigilant, and don’t let the scammers win!

Privacy alert: Change this setting in Edge, now

Privacy alert: Change this setting in Edge, now

Don’t be mistaken, we love Microsoft Edge (and think you will too), but lately, something has come to our attention that we wanted to share.

It’s always a good idea to be aware of what your browser is doing behind the scenes. And there’s an Edge setting that you might be interested to learn about. It’s one that sends the images you view online to Microsoft.

While this might not seem like a big deal on the surface – it’s done to enhance the images – some business owners might be concerned about the privacy implications. After all, you never know who might be looking at your browsing history.

The good news is that it’s easy to disable this setting if you’re concerned about it. Here’s how:

  1. Open Microsoft Edge and click on the three dots (“More actions”) in the upper-right corner of the screen
  • Select “Settings” from the drop-down menu
  • Scroll down and click on “Privacy, search, and services”
  • Under the “Services” section, turn off the toggle switch next to “Improve your web experience by allowing Microsoft to use information about websites you browse to improve search suggestions, or to show you more relevant advertising”

That’s it! With just a few clicks, you’ve disabled the feature that sends images to Microsoft.

Of course, there are other settings in Edge that you might want to explore as well. Like the ones that control your data collection preferences, or the ones that limit pop-ups and redirects.

Why should you take a few minutes to check out your browser settings? Well, for one thing, it can help protect your privacy and security online. By being aware of what your browser is doing, you can make informed decisions about what data to share (and what to keep private).

Plus, exploring your browser settings can be a fun and educational experience in its own right. You might discover new features or hidden gems you never knew existed.

And don’t worry, you don’t have to be a tech expert to understand these settings. In fact, Microsoft has done a great job of making them simple and straightforward, with clear explanations and helpful tips along the way.

If you ever get stuck, our team is happy to help. Get in touch.

Browse with confidence: Microsoft Edge’s security boost

Browse with confidence: Microsoft Edge’s security boost

Browsing the web can be risky. It only takes one click on one bad link to put your business’s data at risk.

With cyber criminals constantly targeting businesses using automated tools, it’s important to stay one step ahead with your online security.

That’s why we’re excited that Microsoft is working on a major security update for its Edge browser, which will bring enhanced security to everyone using it.

It’s adding new security features and beefing up existing ones.

Maybe you’ve already seen features such as Password Monitor. This alerts you if any of your saved passwords have been compromised in a data breach, prompting you to change them immediately.

There’s also SmartScreen technology, which will help safeguard you from phishing scams and malware.

This checks websites against a list of known malicious sites, as well as analysing URLs for any suspicious patterns or characteristics. If it detects something that’s not right, you’ll be warned before you proceed to the site.

Why should you care about all these security updates?

It comes down to this: Using a less secure browser could leave you vulnerable to all sorts of online threats. Cyber criminals are constantly coming up with new ways to exploit weaknesses in software, so it’s important to stay up-to-date with the latest security measures.

Plus, let’s face it – no one wants to deal with the aftermath of a cyber attack. Whether it’s dealing with financial losses, identity theft, or just the hassle of cleaning up the mess, the consequences of a breach can be far-reaching.

By using a secure browser like Edge, you can reduce your risk of falling victim to such attacks.

Of course, we know that not everyone is an expert on cyber security. That’s why Microsoft is making it easy to stay safe without needing a degree in computer science.

The new security features are built-in and easy to use so you don’t have to worry about configuring anything yourself. You can browse the web with peace of mind.

If you’re not already using Edge, give it a go. And if you need help getting your 365 suite optimised for your business, get in touch.

Now AI can make your Teams meetings more productive

Now AI can make your Teams meetings more productive

Are you tired of wasting precious time in meetings, only to leave feeling confused and disorganised?

Do you struggle to keep track of all the action items and follow-up tasks that come out of these meetings?

Microsoft Teams has launched a new feature which could solve your problems and boost productivity.  

Meeting Recap is an AI-based intelligent meeting recap feature, available exclusively to Teams Premium subscribers. This innovative feature harnesses the latest in artificial intelligence technology to generate comprehensive summaries of your meetings.

That means no more tedious recaps… but hello to accurate and efficient summaries that capture all the key points from your meetings.

The Meeting Recap feature doesn’t stop there. It automatically identifies action items and follow-up tasks, assigns them to team members, and even sets deadlines for completion. This means that everyone involved in the meeting knows exactly what they need to do and when it needs to be done. A great way to improve communication and collaboration within your team.

But it’s not just about efficiency. The meeting recap feature also offers customisable options to tailor the feature to your specific needs. Choose what information is included in the summary to ensure that you receive the most relevant and useful information possible.

If you’re not a Teams Premium subscriber, are there benefits of investing in this new feature?

Yes! For starters, it streamlines your workflow, saving you both time and money.

You don’t have to waste hours trying to decipher meeting notes and action items. Instead, you’ll have access to a clear and concise summary that you can refer back to any time.

Additionally, it improves organisation and accountability within your team. With assigned action items and deadlines, everyone knows exactly what is expected of them.

Don’t underestimate the power of this new Meeting Recap – it’s a game-changer for businesses that want to increase productivity.

Don’t wait. If you need help upgrading to Teams Premium, we’re here for you. Get in touch.

Stop! And think, before you act on that email

Stop! And think, before you act on that email

How many times a day do you respond to an email without really thinking about its contents?  

Maybe it’s a request for some information. Perhaps it’s asking you to pay an invoice. All mundane stuff. But no sooner than you’ve hit send, you’ve fallen victim to a Business Email Compromise (BEC) attack.

A BEC attack occurs when a cyber criminal gains access to your business email account and uses it to trick your employees, customers, or partners into sending them money or sensitive information. They do this by impersonating someone senior, and abusing their position of trust.

It might sound like something that only happens to big corporations, but that’s not the case.

According to the FBI, small and medium-sized businesses are just as vulnerable to BEC attacks as larger ones. In fact, these attacks have cost businesses more than $26 billion over the past few years.

And Microsoft brings more bad news, with its recent findings showing that they’re getting both more destructive and harder to detect.

So, what can you do to protect your business from BEC attacks? Here’s our advice:

  1. Educate your employees: They are the first line of defense against BEC attacks. They need to know how to spot phishing emails, suspicious requests, and fake invoices. Train them regularly on cyber security best practice, like strong passwords, multi-factor authentication, and secure file sharing.
  • Use advanced email security solutions: Basic email protections like antispam and antivirus software are no longer enough to block BEC attacks. You need more advanced solutions that use artificial intelligence and machine learning to detect and prevent these attacks in real-time. Look for email security providers that offer features like domain-based message authentication, reporting, and conformance (DMARC), sender policy framework (SPF), and DomainKeys Identified Mail (DKIM).
  • Set up transaction verification procedures: Before transferring funds or sensitive information, establish a verification process that confirms the authenticity of the request. This could include a phone call, video conference, or face-to-face meeting. Don’t rely on email alone to confirm these types of requests.
  • Monitor your email traffic: Regularly monitor your email traffic for anomalies and unusual patterns. Look for signs like unknown senders, unusual login locations, changes to email settings or forwarding rules, and unexpected emails. Make sure you have a clear protocol in place for reporting and responding to any suspicious activity.
  • Keep your software up to date: Ensure that you’re always running the latest version of your operating system, email software, and other software applications. These updates often include vital security patches that address known vulnerabilities.

BEC attacks are becoming more common and more sophisticated, but with the right awareness, training, and security solutions, you can protect your business.

Don’t wait until it’s too late – take action today to keep your business safe.

If you want to know more about how to protect your business from cyber threats, our team is always ready to help you. Give us a call.